Technical Support

This site is designed to run best using the North American Energy Standards Board (NAESB) recommended configuration or better. This includes the following.

• Computer P166 or higher.
• Memory 64Mb or higher.
• Windows 95, Windows 98, or Windows NT SP3.
• 56K modem or higher.
• Netscape 4.06 or higher; or Internet Explorer 4.0 SP1 or higher.
• Display resolution 800x600 or higher.
• Javascript must be enabled in the browser.

This site works best if you turn on Compatibility Mode.

• Compatibility mode is found under the TOOLS menu.

1. How do I get reports and forms to print properly?

1. How do I get reports and forms to print properly?
   In Netscape, you must first click on the report area (not the heading or side navigation area). Then click on the Print button, or select File and Print Frame. In Internet Explorer, again first click on the report area. Then either press the Print button; or you may select File and Print, and verify the Only The Selected Frame button is clicked before clicking on OK.
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